Everything you need to know about caring for, using, and getting the most out of your LUNAURA mask.
Everything you need to know about caring for, using, and getting the most out of your
LUNAURA mask.
product
Will the mask damage my lash extensions?
No! This 3D mask will protect your lash extensions so you don't have to get sooner infills! Zero pressure on the eyes.
Is the mask fully blackout?
100%
What materials is it made of?
Cotton, memory foam and latex.
Will it slip off during the night?
It depends on your sleeping habits but majority of text subjects confirm no slipping.
Is it suitable for sensitive skin?
Yes! It is suitable for most skin types.
usage
Can I use it while traveling?
Absolutely!! It's perfect for traveling.
How do I clean it?
Hand wash only.
Can I wear it with makeup?
You can but not advisable.
How tight should the strap be?
Just to comfort effect.
Is it good for side sleepers?
Yes! Everyone sleeps differently but this suits most sleeping habits.
shipping & support
Do you ship internationally?
Yes! Additional costs with FedEx and DHL specific to location.
How long is the delivery time?
Domestically Australian Post Standard.
What if my mask arrives damaged?
Please contact us immediately and send through pictures of damage to info@lunaurasleep.com
Do you offer returns?
If unsatisfied and unused please see our returns policy.
How can I contact customer service?
Please email us at info@lunaurasleep.com
need more help?
Have a question, concern, or just want to say hello? Our team is here to support your journey to deeper, more restorative sleep. Check our FAQ for quick answers or reach out directly — we love hearing from you.
