frequently asked questions

Everything you need to know about caring for, using, and getting the most out of your LUNAURA mask.

Everything you need to know about caring for, using, and getting the most out of your

LUNAURA mask.

product

Will the mask damage my lash extensions?

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Is the mask fully blackout?

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What materials is it made of?

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Will it slip off during the night?

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Is it suitable for sensitive skin?

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usage

Can I use it while traveling?

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How do I clean it?

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Can I wear it with makeup?

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How tight should the strap be?

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Is it good for side sleepers?

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shipping & support

Do you ship internationally?

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How long is the delivery time?

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What if my mask arrives damaged?

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Do you offer returns?

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How can I contact customer service?

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need more help?

Have a question, concern, or just want to say hello? Our team is here to support your journey to deeper, more restorative sleep. Check our FAQ for quick answers or reach out directly — we love hearing from you.

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made for women who crave better rest

With no pressure on your eyelids, your eyes remain relaxed throughout the night. This helps minimize morning puffiness and tension.

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Follow along for tips, behind-the-scenes glimpses, and the soft, serene energy that defines LUNAURA.

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Plus, enjoy sleep tips, exclusive offers, early access to new releases, and member-only benefits from LUNAURA.

 

Because better sleep is the foundation of beauty, wellness, and feeling your best...

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